Problem

Advantage Comfort Pricing Solution

Customers complain that they were overcharged because a technician took too long to complete a repair.

With Advantage Comfort Pricing it doesn’t matter how fast or how slow a technician is with a repair.  Your customer gets the same bottom line regardless.

Technicians are unable to provide an accurate up-front estimate for a repair.

All prices are already calculated and printed in attractive field manuals.  Technicians can easily find the required repair and show the customer how much it will cost.  With these manuals, technicians can also easily point out how much a customer will save by purchasing a service contract.

Technicians are unsure if they are doing repairs in a reasonable amount of time.

The average repair time is printed in the field manuals so technicians have a “benchmark” to easily compare their time with.

Managers have no way to gauge what their employees are worth, and have no way to motivate them to complete tasks quickly.

With Advantage Comfort Pricing, managers can pay employees by how much they do rather than how long they take to do it.  More experienced technicians will be able to earn more money because they will work faster, while less experienced technicians are motivated to become more efficient.  This is known as task pay, and it’s made especially easy with our QuickBooks integration feature.