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How Easy is it to Use?

From air filters to zoning controls, Advantage Comfort Pricing covers all aspects of residential/light commercial HVAC repairs and includes new technologies such as variable speed motors.  The field manuals are bound together in heavy duty, 7-ring solid composite binders designed for years of field abuse.  The manuals have two levels of divider tabs that group related repair tasks together.  Printed on each group’s divider tab is a “quality assurance checklist” listing various guidelines related to that group of repairs for your technicians to follow.  The technician can present this list to the customer as a means of assuring the lengths that your company goes to ensure quality workmanship. 

Also printed on these tabs is a list of additional repairs that may be required if a repair from that section is performed.  This helps reduce call-backs because a more thorough investigation of the problem is performed.  It also reminds your technician of things to bring up when discussing service contracts, upgrading their equipment, preventative maintenance, and additional repairs they should consider.

After the technician locates the appropriate repair(s) needed, repair notes provide specific information about each repair.  Repair notes may give a brief description of the procedure and cite relevant materials that are or are not included with the repair so that the technician does not have to call the office to clarify a repair or search through a separate book for the information.  Tasks are clearly defined and explained in the field manual.

Large fonts and the use of color in the Advantage Comfort Pricing Field Manuals make the repairs easy to read for both technicians and customers—even those with “less than perfect” eye sight. 

Pricing manuals are quick and easy to setup, and our friendly support staff will help you every step of the way.  After your custom book is created, the information can be easily imported into your accounting software*.  Having custom data in your accounting software simplifies and streamlines the work of your office staff.  When entering field invoices, they need only to key in the ID numbers of the repair tasks that were performed.  Description and price information is automatically filled in—no more manual calculations or looking up material prices from supplier invoices, and with a common ID number for repairs, technicians and office staff can finally speak the same language.

*Please call to find out if your accounting software is supported.